Voice · Contact centre · Connectivity
Every call.Every customer.Connected.
Celltel keeps businesses talking to their customers. Cloud telephony, contact centre and managed voice, running on one resilient network and watched around the clock.
- Uptime
- 99.9%
- Support
- 24/7
- Countries
- 40+
- Latency
- 50ms
Speaks every platform you already run
What we do
One network, every channel.
From a hosted phone system to a full contact centre, every service runs on the same monitored core. Pick a thread.
A contact centre that scales with the queue.
Inbound, outbound and blended calling with intelligent routing, live queues and full call recording, so every customer reaches the right person first time.
- Skills-based routing
- Live queue dashboards
- Call recording
- Omnichannel inbox
The network
Always on, always clear.
A geo-redundant core peered with tier-one and regional partners keeps every call on the shortest, highest-quality path, and moves it the moment a route slips.
Why teams move to us
Engineered,
not assembled.
No lock-in, no mystery hardware, no queue to reach a human. Celltel is built on the standards your platforms already speak.
Built to stay up
Redundant routes, geo-diverse infrastructure and health checks that move traffic before anyone notices a problem.
Clear from the first ring
HD codecs and quality scoring on every leg, so conversations sound like the person is in the room.
Live where you look
Queues, routes and spend on one dashboard. The numbers your team acts on, not a monthly PDF.
People behind the platform
Engineers you can reach, not a ticket queue. Onboarding, migration and day-two support included.
Getting started
Moved across in days.
Four steps from first conversation to a network your team stops thinking about.